# Error Deploying ServiceNow Sink **URL:** \ **Category:** Kafka Connect\ **Created:** [17 January 2022 17:32 UTC](https://forum.confluent.io/t/error-deploying-servicenow-sink/3910 "2022-01-17T17:32:32Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![wmccracken](https://avatars.discourse-cdn.com/v4/letter/w/90ced4/32.png) [@wmccracken](https://forum.confluent.io/u/wmccracken)\ **Post date:** [17 January 2022 17:32 UTC](https://forum.confluent.io/t/error-deploying-servicenow-sink/3910/1 "2022-01-17T17:32:32Z")
Hello All - I’m doing some testing of confluent enterprise for a new project. I’ve deployed a cluster to AWS using the cloudformation template and have a couple of connectors running. I’m attempting to add the ServiceNow sink into the mix and receive the following error when attempting to launch the connector: ```auto [2022-01-17 17:07:46,103] ERROR WorkerConnector{id=snow-dev} Error while starting connector (org.apache.kafka.connect.runtime.WorkerConnector) org.apache.kafka.common.config.ConfigException: Missing required configuration "bootstrap.servers" which has no default value. at org.apache.kafka.common.config.ConfigDef.parseValue(ConfigDef.java:506) at org.apache.kafka.common.config.ConfigDef.parse(ConfigDef.java:496) at org.apache.kafka.common.config.AbstractConfig.(AbstractConfig.java:108) at org.apache.kafka.common.config.AbstractConfig.(AbstractConfig.java:129) at io.confluent.connect.reporter.ReporterConfig.(ReporterConfig.java:171) at io.confluent.connect.servicenow.ServiceNowSinkConnectorConfig.(ServiceNowSinkConnectorConfig.java:35) at io.confluent.connect.servicenow.ServiceNowSinkConnector.start(ServiceNowSinkConnector.java:35) at org.apache.kafka.connect.runtime.WorkerConnector.doStart(WorkerConnector.java:186) at org.apache.kafka.connect.runtime.WorkerConnector.start(WorkerConnector.java:211) at org.apache.kafka.connect.runtime.WorkerConnector.doTransitionTo(WorkerConnector.java:350) at org.apache.kafka.connect.runtime.WorkerConnector.doTransitionTo(WorkerConnector.java:333) at org.apache.kafka.connect.runtime.WorkerConnector.doRun(WorkerConnector.java:141) at org.apache.kafka.connect.runtime.WorkerConnector.run(WorkerConnector.java:118) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) ``` Could anybody offer any assistance with this? I verified that the bootstrap.servers is set in the config being used by the running connect process. My connector config is: ```auto { "bootstrap.servers": "ip-10-133-5-8.ec2.internal:9092,ip-10-133-6-78.ec2.internal:9092,ip-10-133-4-169.ec2.internal:909", "name": "snow-dev", "connector.class": "io.confluent.connect.servicenow.ServiceNowSinkConnector", "value.converter": "org.apache.kafka.connect.json.JsonConverter", "topics": [ "snow_incidents" ], "servicenow.url": "https://devxxxxxx.service-now.com/", "servicenow.table": "incident", "servicenow.user": "xxxx", "servicenow.password": " *************", "confluent.license": "", "confluent.topic.bootstrap.servers": [ "ip-10-133-5-8.ec2.internal:9092", "ip-10-133-6-78.ec2.internal:9092", "ip-10-133-4-1 69.ec2.internal:9092" ], "confluent.topic": "" } ``` Thanks, Will ---
**Author:** ![vnadkarni](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.confluent.io/vnadkarni/32/1839_2.png) [@vnadkarni](https://forum.confluent.io/u/vnadkarni)\ **Post date:** [26 January 2022 13:30 UTC](https://forum.confluent.io/t/error-deploying-servicenow-sink/3910/2 "2022-01-26T13:30:57Z")
Hi @wmccracken. Are you using Confluent Cloud or Confluent Platform? It appears like you are deploying Confluent Platform on AWS. ---
**Author:** ![wmccracken](https://avatars.discourse-cdn.com/v4/letter/w/90ced4/32.png) [@wmccracken](https://forum.confluent.io/u/wmccracken)\ **Post date:** [26 January 2022 15:17 UTC](https://forum.confluent.io/t/error-deploying-servicenow-sink/3910/3 "2022-01-26T15:17:37Z")
@vnadkarni - I’m deployed on Platform on AWS. The issue was a missing setting for the `reporter.bootstrap.servers`. After setting that, the connector starts and I’m able to send a message to ServiceNow as expected. However, after sending one, when sending a second the connector crashes: ```auto [2022-01-25 19:38:44,072] INFO json is configured (io.confluent.connect.formatter.json.JsonFormatter) [2022-01-25 19:38:44,320] ERROR WorkerSinkTask{id=snow-dev-0} Task threw an uncaught and unrecoverable exception. Task is being killed and will not recover until manually restarted. Error: Failed after 4 attempts to send request to ServiceNow: null (org.apache.kafka.connect.runtime.WorkerSinkTask) io.confluent.connect.utils.retry.RetryCountExceeded: Failed after 4 attempts to send request to ServiceNow: null at io.confluent.connect.utils.retry.RetryPolicy.callWith(RetryPolicy.java:429) at io.confluent.connect.utils.retry.RetryPolicy.call(RetryPolicy.java:337) at io.confluent.connect.servicenow.rest.ServiceNowClientImpl.executeRequest(ServiceNowClientImpl.java:245) at io.confluent.connect.servicenow.rest.ServiceNowClientImpl.doRequest(ServiceNowClientImpl.java:241) at io.confluent.connect.servicenow.rest.ServiceNowClientImpl.put(ServiceNowClientImpl.java:176) at io.confluent.connect.servicenow.ServiceNowSinkTask.put(ServiceNowSinkTask.java:58) at org.apache.kafka.connect.runtime.WorkerSinkTask.deliverMessages(WorkerSinkTask.java:560) at org.apache.kafka.connect.runtime.WorkerSinkTask.poll(WorkerSinkTask.java:323) at org.apache.kafka.connect.runtime.WorkerSinkTask.iteration(WorkerSinkTask.java:226) at org.apache.kafka.connect.runtime.WorkerSinkTask.execute(WorkerSinkTask.java:198) at org.apache.kafka.connect.runtime.WorkerTask.doRun(WorkerTask.java:185) at org.apache.kafka.connect.runtime.WorkerTask.run(WorkerTask.java:235) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: org.apache.http.client.ClientProtocolException at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:187) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56) at com.google.api.client.http.apache.v2.ApacheHttpRequest.execute(ApacheHttpRequest.java:71) at com.google.api.client.http.HttpRequest.execute(HttpRequest.java:996) at io.confluent.connect.servicenow.rest.ServiceNowClientImpl.lambda$executeRequest$2(ServiceNowClientImpl.java:246) at io.confluent.connect.utils.retry.RetryPolicy.lambda$call$1(RetryPolicy.java:337) at io.confluent.connect.utils.retry.RetryPolicy.callWith(RetryPolicy.java:417) ``` … 16 more -Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex019/uploads/confluentcommunity/original/1X/c49438c90c9df282e9996fdf6971be890c71b65a.svg) [@system](https://forum.confluent.io/u/system)\ **Post date:** [25 February 2022 15:17 UTC](https://forum.confluent.io/t/error-deploying-servicenow-sink/3910/4 "2022-02-25T15:17:40Z")
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