Billing issue – No response on support ticket #347335

Confluent Cloud
1

Hi,

I opened a billing support request (#347335) regarding a $369.33 charge on my Confluent Cloud account, but I have not yet received a response.

This usage was accidental during a workshop, and I have already deleted all resources and exited the organization. The payment attempts are still being retried.

Could someone from the billing/support team please help review my case or guide me on next steps?

Thank you,
Tanushree

2

Hey Im sorry this happened @tanu-ns ! I believe that a colleague has reached out to you.

For anyone else reading this encountering a similar issue, please ensure you have opened a billing request via the support portal or email support@confluent.io with your account’s email and org ID.