Message offsets are skipped by consumers after consumer group rebalance

Hi Team,

We are currently using the following Confluent Platform version in production:

Conflunet Version: 7.5.x
Docker Image: 7.5.3-1-ubi8

In production, we have encountered an issue where the consumer group enters a rebalance state, resulting in after rebalance offsets being skipped by consumers within the group. This has led to message loss and is causing a significant business impact.

Could you please provide guidance on addressing this issue? Additionally, if you have experienced a similar issue, we would greatly appreciate any insights or potential fixes.

Thank you for your support!

Best regards,
Sai Krishna Neeli